Privacy

Your privacy matters to us.

Privacy Policy

Introduction and Scope

This Privacy Policy describes how Euro Premium Concierge collects, uses, and protects personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the French Data Protection Act. This policy applies to all clients and visitors of euro-premium-concierge.com.

Information Collection Practices

We collect personal data that you provide to us when you use our services, including but not limited to:

  • Contact information (name, email address, phone number)
  • Payment information (credit card details, billing address)
  • Travel preferences and requests
  • Communication history with our concierge team

We may also collect information automatically when you visit our website, such as IP address, browser type, and usage data through cookies.

How Data is Used and Processed

Your personal data may be used for the following purposes:

  • To provide and manage our concierge and travel services
  • To communicate with you about your requests and preferences
  • To process payments and manage transactions
  • To improve our services and enhance user experience
  • To comply with legal obligations and resolve disputes

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal data. This includes encryption, secure servers, and access controls to protect your information from unauthorized access and disclosure.

User Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: You have the right to request copies of your personal data.
  • Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • Deletion: You have the right to request the deletion of your personal data, under certain conditions.
  • Restriction: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information below.

Third-Party Services and Cookies

We may use third-party services to assist in providing our services, which may involve sharing your personal data with these providers. Additionally, we use cookies to analyze website traffic and improve user experience. You can manage your cookie preferences through your browser settings.

How to Contact Us for Privacy Inquiries

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

For California residents, to exercise CPRA rights, contact privacy@euro-premium-concierge.com.

Last Updated

This Privacy Policy was last updated on March 31, 2026.